Another month, another blog! This blog is about Tom Vermerris who works as Hotel Manager at PREMIER SUITES PLUS Rotterdam.

What is your role at PREMIER SUITES PLUS Rotterdam?

I am the Hotel Manager

When did you start working for PREMIER SUITES PLUS Rotterdam?

On February the 1st 2019.

How did you get to where you are now?

I’ve worked in the hospitality industry since I was 14 years old. I’ve graduated from a vocational Hotel Management study and have a bachelor degree in International Hospitality Management. I started my career in F&B where I fell in love with the service aspect of our industry. I continuously challenge myself which let me into several management positions within a wide range of hotels with regards to service level and size.

What do you work on, on a daily basis?

I strive to perfect the day to day operations while keeping my colleagues and all of our guests happy. Premier Suites Rotterdam is still brand new, and it is my job to enable my team to maintain the good looks. Playing hotelier also means keeping track of the numbers which is also a daily part of my job.

What aspect of your role do you enjoy the most?

Seeing all of our hard work come together and achieving the maximum result in every sense of the word. In our industry we deal with a lot of different individuals. Going the extra mile in providing services that are tailored to a specific guest, gain a lot of gratitude which gives me a great feeling of satisfaction.

What do you do for fun outside of work?

I love spending time with family and friends. This often comes in a culinary setting where I can show of my cooking skills. I also like to travel and take part in outdoor activities. 2 weeks ago, I spent a weekend in Switzerland with a group of friends where we went rock climbing. Huge thrill and lots of laughs!

Three words to best describe you

Trustworthy, practical and good laugh.

People would be surprised to know (fun fact):

I received an Irish baptism. During my studies I did a traineeship as a Duty Manager in Dublin. One evening the bartender asked me if I could change a keg of Guinness. The keg system was different to the ones we use in the Netherlands and while changing the keg, it sort of exploded and left me drenched in Guinness.

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